Return and Refund policy

We offer a 7-day return policy, meaning you have 7 days to request a return after receiving the goods.

Returned items must be in their original condition, unworn or used, with all tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.

To request a return, you can email us at xg1122339@163.com or contact us via WhatsApp through the website.

If your return request is approved, we will replace the item with another one or issue a refund. Items returned without prior request will not be accepted.

For any return-related questions, please feel free to contact us at xg1122339@163.com

Damage and Problems

Please inspect the goods immediately upon receiving your order. If there are any defects, damage, or if you received the wrong item, please contact us immediately so we can assess the problem and resolve it properly.

Exchanges

The best way to ensure you receive the goods you need as quickly as possible is to return the item you received and purchase a new one separately after the return is accepted.

Refund

We will notify you after receiving and verifying your return, and inform you whether your refund has been approved. If approved, we will automatically refund you via your original payment method within 7 business days. Please note that it may also take some time for your bank or credit card company to process and credit the refund.

If you have not received your refund more than 10 business days after your return request was approved, please contact us: xg1122339@163.com

All legal disputes are subject to the jurisdiction of Tirupour.